Front Office Receptionist - Luxury Jewelry Retail

Join SUNSRI House Of Jewelry, a premier destination for exquisite jewelry in Bali, as our Front Office Receptionist. As the first point of contact for our esteemed clients, you will play a pivotal role in shaping their experience with warmth, professionalism, and meticulous attention to detail. Located in the heart of Kabupaten Gianyar, our store offers a luxurious and inviting atmosphere where you'll greet clients, assist with inquiries, and ensure their visit is memorable. This role is perfect for someone who thrives in a dynamic retail environment and is passionate about creating exceptional customer experiences.

In this role, you will be responsible for managing the front desk operations, including greeting customers, handling reservations, and providing information about our extensive jewelry collection. You will also work closely with our sales team to ensure a seamless shopping experience. With a competitive salary of Rp 3,000,000 - Rp 3,500,000 per month, this is an excellent opportunity to join a renowned jewelry brand and make a lasting impact on our clients.

📋 Tanggung Jawab Pekerjaan

• Greet and assist customers at the front desk with a warm and professional demeanor.
• Handle customer inquiries and provide information about our jewelry collection.
• Manage reservations and appointments for our sales team.
• Assist with inventory management and restocking of display areas.
• Ensure a clean and organized front office area.
• Collaborate with the sales team to enhance the shopping experience.
• Handle customer complaints and feedback professionally.
• Assist with event planning and coordination for in-store events.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front office or customer service role.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office Suite (Excel, Word).
• Familiarity with customer relationship management (CRM) software.
• Ability to work in a fast-paced retail environment.
• Strong organizational and multitasking skills.
• Professional and courteous demeanor.
• Bachelor's degree in Business Administration, Hospitality, or a related field preferred.

🛠️ Keahlian

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