Operations Manager - Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung)

Bobobox Mitra Indonesia is seeking a passionate Operations Manager to join our team in Bali. This role offers an exciting opportunity to lead and optimize operations across our premium properties, ensuring exceptional guest experiences. As an Operations Manager, you will play a crucial role in maintaining high service standards and driving operational efficiency in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.

In this dynamic role, you will oversee daily operations, manage a team of dedicated professionals, and implement strategies to enhance guest satisfaction. You will work closely with various departments to ensure seamless coordination and deliver outstanding service. This position is ideal for a proactive leader with a strong background in hospitality or operations management, eager to make a significant impact in Bali's vibrant tourism industry.

📋 Tanggung Jawab Pekerjaan

• Oversee and manage daily operations across all properties in Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
• Develop and implement operational strategies to enhance guest satisfaction and service quality.
• Lead and mentor a team of operational staff, fostering a culture of excellence and continuous improvement.
• Monitor and analyze performance metrics to identify areas for improvement and optimize operational efficiency.
• Collaborate with various departments, including housekeeping, front office, and maintenance, to ensure seamless coordination and service delivery.
• Ensure compliance with health and safety regulations, as well as company policies and procedures.
• Implement and maintain robust systems for inventory management, staff scheduling, and performance tracking.
• Conduct regular audits and inspections to maintain high standards of cleanliness and service quality.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management, preferably in the hospitality or tourism industry.
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Proven experience in developing and implementing operational strategies to improve service quality and guest satisfaction.
• Excellent analytical and problem-solving skills, with the ability to monitor and analyze performance metrics.
• Proficiency in using operational management software such as Opera, Sabre, or similar systems.
• Strong communication and interpersonal skills, with the ability to work effectively with various departments and stakeholders.
• Fluent in English and Bahasa Indonesia, with excellent written and verbal communication skills.

🛠️ Keahlian

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